Tenancy

Minimum rental period: How long do I have to stay at least?
If you have a rental contract with us, the minimum rental period is one semester (6 months).
What is the period of notice?
The notice period is 3 months to the end of the semester.
Can I also terminate my tenancy agreement during the semester?
Only in the case of de-registration is it possible to terminate the contract at the earliest possible date, provided we have a new tenant available. Otherwise, the contractual notice period applies.
Move-in: I do not move into my room within the arrival times. What should I do?
You can pick up the room keys from the house management and then move in whenever you have time. Moving in is not dependent on the handover.

Housekeeping
Steffen Reddig
Office hours:
Mon: 10.00 - 12.00
Tue: 11.00 - 14.00
Wed : 10.00 - 12.00
Thu: closed
Fri : 10.00 - 12.00

E-mail: whld@stw-vp.de
Phone : +49 1590 6 11 34 94
Move out: I have my move-out date. What do I have to do?
Please follow the checklist below when moving out. Otherwise, you will have to clean again when your house manager checks you out, or the cleaning will be deducted from your deposit.

Your to-do checklist:
  • Clean all furniture inside and out
  • Defrost and clean the fridge (leave it open)
  • Clean cooker thoroughly (remove burnt-on stains)
  • Clean sockets and light switches
  • Clean the inside and outside of the front door and room door
  • Clean windows and window frames (no glue residue)
  • Clean office chair and do not forget the castors
  • Wash mattress cover
  • Clean bathroom thoroughly (shower + strainer, walls, washbasin, toilet, also from below)
  • Wipe out the bathroom air filter
  • Remove all traces of lime + mould
  • Fill up holes with putty
  • Do not leave any bulky waste with us

Contact your home support if you have any questions.

Housekeeping
Steffen Reddig
Office hours:
Mon: 10.00 - 12.00
Tue: 11.00 - 14.00
Wed : 10.00 - 12.00
Thu: closed
Fri : 10.00 - 12.00

E-mail: whld@stw-vp.de
Phone : +49 1590 6 11 34 94
Damage report: Something is not working in my flat. Who can I contact?
Please only use our digital [LK_N ]damage report[/LK_N /en/wohnen/mieter/schadensmeldung/] for all damages in your flat.

Emergency phone numbers

Who do I contact if I lose my house key?
As with any other tenancy, you are responsible for your own keys. In case of loss, please inform your house manager as soon as possible.

House management Landau Godramsteiner Straße
Steffen Reddig
Office hours:
Mon: 10.00 - 12.00
Tue: 11.00 - 14.00
Wed: 10.00 - 12.00
Thu: closed
Fri : 10.00 - 12.00

E-mail: whld@stw-vp.de
Phone : +49 1590 6 11 34 94
Who do I contact if I am locked out?
If you are lucky, this happens during the working hours of the house management and you can contact us directly. If it happens outside the working hours of the house management, your only option is to contact the regional locksmith. We always recommend leaving a key with a good friend.

Housekeeping Landau Godramsteiner Straße
Steffen Reddig
Office hours:
Mon: 10.00 - 12.00
Tue: 11.00 - 14.00
Wed: 10.00 - 12.00
Thu: closed
Fri : 10.00 - 12.00

E-mail: whld@stw-vp.de
Phone : +49 1590 6 11 34 94
Where is the nearest hospital?
Bei Notfällen wähle die 112.
Bei kleineren Fällen ist das Klinikum Landau 4 für dich fußläufig zu erreichen.

Klinik Landau
Bodelschwinghstraße 11
76829 Landau

Telefon: 0 63 41 / 908 - 0
Where is the nearest police station?
In case of emergency, dial 110.
The nearest police station is in Paul-von-Denis-Straße.

Landau Police Station
Paul-von-Denis-Strasse 5
76829 Landau in the Palatinate
Tel.: 06341 287 0
What do I do in the event of a gas leak or fire?
Please dial 112 immediately.
I have financial worries. Who can I turn to?
As Studierendenwerk Vorderpfalz, we inform and support you in all financial matters. If you find yourself in a financial emergency, then take advantage of our offers.
Contact us by email or phone.

Contact person:
Manfred Kleinecke

Email: beratung@stw-vp.de
Phone: +49 6341 9179 180 / 181
Mobile: +49 171 1873501
Homepage: beratung.stw-vp.de

Contact and office hours

What are the office hours and contact details of my caretaker?
In the hall of residence, the current details of contact persons and office hours, such as telephone or e-mail addresses, are posted on the wall of the house management. You can usually reach your house manager at the following times:

House management Landau Godramsteiner Straße
Steffen Reddig
Office hours:
Mon: 10.00 - 12.00
Tue: 11.00 - 14.00
Wed: 10.00 - 12.00
Thu: closed
Fri : 10.00 - 12.00

E-mail: whld@stw-vp.de
Phone:+49 1590 6 11 34 94
What are the office hours and contact details of the residence hall department (tenancy agreement matters)?
Topics you can contact us about:
  • Tenancy agreement
  • Contract renewal
  • termination
  • deposit
The best way to contact the department is via email, they will reply or call back immediately.

Student Housing Administration

Andrea Matt
Office hours: Mon. - Thurs. 12 - 14 hrs.
e-mail: wohnen@stw-vp.de
Telephone: +49 6341 9179152
Address: Charles-de-Gaulle-Str. 37 / 76829 Landau

Marina Stöbener
Office hours: Mon. - Thurs. 10 a.m. - 12 p.m.
E-mail: wohnen@stw-vp.de
Telephone: +49 6341 9179151
Address: Charles-de-Gaulle-Str. 37 / 76829 Landau

Other information

Where and how can I top up my student card?
Your student card can be topped up at the campus in Fortstraße 7. All reloaders for canteen credits, washing tokens, etc. are located in the large corridor towards the canteen.

If there are any technical problems with topping up your credit, please contact us at mensacard@stw-vp.de.
I have lost my student ID card. What should I do and who should I contact?
If you lose your UniCard, please contact studienbuero@uni-landau.de immediately by e-mail to request that your card be blocked. If necessary, you can also apply for a new card there for a fee.

More information about the UniCard can be found here.
What are the opening hours of the canteen/cafeteria?
You can find the opening hours of our canteen and cafeteria here.
What is there to eat in the student restaurant today?
If you want to know what's on offer in your canteen today, click here.

Download the "MeineMensa" app quickly and easily onto your smartphone and find out the current menu directly, even when you're on the move. You can find all the information and instructions here.
What are the opening hours of the library at the Landau campus?
You can find the opening and service hours of your library at the Landau campus here.
I have an attendance event at the Landau campus. Where can I find my building?
All information on how to get there as well as your campus map can be found here.
I would like to earn something on top of my studies. Does the Studierendenwerk Vorderpfalz offer student jobs?
Our student job exchange will help you to supplement your monthly budget.
Here you are sure to find something suitable.
I would like to do my laundry. Where can I do this and how does it work?
We have washing machines and dryers in every hall of residence. When you move in, you will be instructed on how to use the machines and you can pay for the washing machine and dryer digitally.
I would like to use public transport. Where can I find information about the timetables?
All information about the timetable can be found here.
To access the timetables conveniently while on the move, download the "myVRN" app from your AppStore.
The nearest bus stop from your hall of residence is the bus stop "Landau, Bethesda" in Hindenburgstraße.
The nearest train station is Landau Westbahnhof.
Where is the best place to buy my groceries?
The quickest and easiest place to buy groceries is REWE at Haardtstraße 2.
Otherwise, some supermarkets and much more can be reached by bike.
Where can I get important information about my studies?
Either use the Studierendenwerk homepage or follow us on our social media channels:
Instagram
Facebook
Twitter
TikTok